FAQ

Think of Storks as a personal shopper + shipping service.

Once you've placed an order through us, we create an account for you through your chosen beauty subscription service. We then place your order using our US payment method and warehouse address. Once your order reaches our warehouse, it is then forwarded to your door.

 

Yes! We will send you your account password so you can complete your beauty quizzes which will personalise your box. Please don't change the password/ make any account or subscription changes as we will have to cancel the account and you will forfeit your box.

 

We accept orders till the last day of the month! However please keep in mind, the later you order, the later the box arrives at our warehouse and reaches you.
For Boxycharm premium and boxyluxe, if they sell out you may have to wait till next month for your order to go through.

These subscriptions are a discovery box, so the variations are random. However, the beauty quiz you fill out and your choice selection will personalise your box to your preferences!

Nope! Every month you will be charged on the 1st of the month. But it's easy to cancel your subscription or skip a month.

Of course! We love hearing your feedback and thoughts. You can fill out a form with feedback here, email us at storksau@gmail.com, call us on 0492 890 451 or use live chat on our website!